SME public transport provider in Switzerland with over 200 employees.
Workshop philosophy
Initial situation
Resolving a simmering conflict and creating clarity about an important operational process. Clarification of leadership principles and demands.
Implementation
A 4-hour workshop with 8 members of management using the LEGO® Serious Play® method. Definition of shared values and redesign of the relevant work process for error reduction and increased efficiency.
result
Clarity regarding the process, including implemented improvements to avoid future conflicts. Shared understanding of established values.
Similar challenges?
Do you want to optimize your processes and achieve your goals faster?
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